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About Us
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Who we are
Ken Howells Casino is an online casino for players in the United Kingdom. We provide a straightforward place to play casino games through your own account, with access to a range of formats and game styles.
Our selection includes online slots, live tables and jackpot games from established studios. Each game is presented with its own information, including the available features and relevant terms. You should look at this information before playing so you understand how the game works.
- Online slots in a range of themes and formats
- Live table games hosted through a real-time casino experience
- Jackpot games where the applicable game rules explain how prizes are awarded
- An account area for deposits, withdrawals, limits and account settings
We aim to keep the account journey clear, from registration and identity checks through to deposits, gameplay and withdrawals. The information shown in your account and cashier is the most current source for your available options.
What we stand for
Our approach is based on fair play, clear information and responsible operation. We want you to understand the games you choose, the payments you make and the controls available to you before you play.
- Fair play: game rules and relevant conditions should be clear before you take part.
- Fast payouts: we aim to process eligible withdrawals promptly, subject to account checks, payment processing and any applicable conditions.
- Safer gambling: tools and support are available to help you keep gambling within limits that suit you.
- 18+ only: you must be aged 18 or over to use our gambling services.
You can use the controls shown in your account to set deposit limits, take a time-out or request self-exclusion. If gambling is causing concern, support is available from GambleAware, GamCare, GamStop and the National Gambling Helpline.
Play within your limits
Gambling should remain an entertainment activity. Do not chase losses, gamble with money you need for other purposes or continue if it is no longer enjoyable.
How we look after players
We take steps to protect your account and help keep payments secure. Account verification may be required before you can use certain services or complete a withdrawal. This helps us confirm that the account belongs to you and supports our security and legal obligations.
Payment information is handled through secure payment processes. You should always keep your password, payment details and account access information private. We will not ask you to share your password through an unsolicited message.
- Identity and account checks when required
- Secure deposit and withdrawal processing
- Account controls for deposit limits, time-outs and self-exclusion
- Clear information about game rules, payments and account activity
- Help around the clock through support@kenhowells-casino.co.uk and the live chat on our site
If you have a question about your account, a payment, verification or safer gambling tools, contact us by email or live chat. Please provide enough information for us to identify the issue, but do not send your password or complete payment details.

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